Welcome to the EuroTech UK Support Faq page.

A N S W E R
Product	Topic	Question	Answer
Billion 711	Lost the password	I have lost the webconfig password for my Billion 711?	You will need to reset or change the password using the console port (serial) at the rear of the unit. To do this: 1: connect the supplied modem cable to the rear of the 711. 2: run hyperterminal (start>programs>access>comm>hyper>hyper) using 9600,8,N,1,NONE. 3: turn on the 711 and you will be prompted for a password. the default console password is: 'password' 4: change the web-password by - typing 'showpassword (enter)'.

Q U E S T I O N S
Product	Topic	Question	Popularity
Apollo Products	Drivers	Where can I find drivers for my Apollo PCMCIA card?	7839
Apollo PCMCIA ISDN TA	Overview of Installation	How can I install the Apollo Pcmcia ISDN TA card correctly in my system?	6295
Altec Lansing speakers	New Drivers	Where can i find drivers for my Altec Lansing ADA 305's and ACS 495's?	6130
USB EZLINK	Installation for Windows 98/ME/2000	How do I install my USB EZLINK correctly under Win98/ME/2000	4546
Promise HDD controllers	Compatibility	My PC has onboard RAID - Can I connect a Promise controller into my system to give me additional raid support?	3570
AceCat Flair USB Tablet	Installation for Windows XP	Under Windows XP no movement but light is red	3504
Apollo PCMCIA ISDN TA	Installation for Windows NT	How can I install the Apollo PCMCIA ISDN TA under WindowsNT4?	3448
Ultimate Keyboard and Mouse.	Issues	Jerky mouse movement.	3142
Billion BIPAC PCI ISDN	Problems	How do I Configure my Billion ISDN card FOR AOL V5.0 or above Under Win95/98/ME?	3134
Pci Modems	Troubleshooting	My system does not detect my PCI modem	2731
AceCat Flair USB Tablet	Troubleshooting	My Driver is Installed properly but..	2711
Acecat Flair	XP Drivers.	The drivers provided with this product are for not for WindowsXP.	2569
Billion 711	Lost the password	I have lost the webconfig password for my Billion 711?	2533
All modems	Connection Speed	WHAT SPEED IS MY MODEM WORKING AT?	2521
Network card	Troubleshooting	My network card crashes Intermittantly	2485
Billion BIPAC PCI ISDN	Compatibility	Is the PCI ISDN card Compatible with Linux?	2330
USB EZLINK	Uninstallation	Im having problems setting up the USB EZLINK - How can I Uninstall and start again?	2275
Terratec DMX 6 Fire	Using the Microphone	I cant record in windows using my Microphone?	2177
Copperjet 810	Mac	Can the Copperjet 810 be used on the MAC?	2090
BTSpeedway PCI	XP Drivers	XP Drivers.	2086
External Modems	Troubleshooting	How can I install my external modem correctly?	2082
Altec ADA305	USB Control	The USB control is not finding the speaker under windowsME?	2022
Pci Modems	Installation	My modem is on COM3, I want it on COM2	1969
All modems	Problems	MY ISP DROPS THE CONNECTON AFTER 10SECONDS?	1902
Terratec DMX 6 Fire	Control Panel	When windows boots the control panel flashes up and the disappears, when i double click the icon it doesnt open?	1829
Modtech V.92 External USB modem	XP	It wont dial out on XP?	1759
Terracam USB	VideoLiveMail serial number.	Where is my VideoLiveMail serial number?	1757
Terratec Cinergy 400	Using in the UK	The picture is fine, but i dont get any sound?	1751
Pci Modems	Troubleshooting	Now I have changed my modem, Dial-Up-Networking reports that the modem is already in use?	1746
All modems	Connection Speed	WHY IS MY MODEM ONLY CONNECTING AT 33600?	1715
Billion 711	How to reset/find out its IP address.	I have changed the IP address of my 711 and can not see or configure the router in explorer anymore?	1706
ADSL Speed	Which ADSL product type is fastest?	Which is best usb, PCI or Routed Ethernet?	1698
Modems	Connection	I can connect to the web but I can not surf?	1690
PhonoPreAmp	Cooledit not recording anything although music can be heard?	why is it not recording?	1685
BT X3plus	Drivers.	Which drivers.	1677
Modem	v92	Can I upgrade my v.90 modem to v.92?	1670
10/100 Network card	Troubleshooting	How do I know if my network card works?	1666
Billion Router	Cables	What drop cables should be connected to the Billion Router?	1654
Network card	Troubleshooting	I can't contact a remote computer via my network card although local network functions work.	1638
All modems	Connection Speed	MY OLD USR MODEM ALWAYS CONNECTED AT 54k?	1624
External Modems	Troubleshooting	When I connect to the internet, my connection is reported as 57,600 or 115,200 is this correct?	1613
Promise TX Range	Drive Size supported	What size drives can the promise TX range handle?	1572
ADSL	splitterless ADSL?	What is does splitterless mean?	1522

Question not listed? - email UK support