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| Product | Topic | Question | Answer |
| Network card | Troubleshooting | My network card crashes Intermittantly | This is usually the case when IRQ 9 is used by the network card. We recommend the use of a more stable IRQ such as 3,5,10,11,12. As the network card is Plug and Play, you cannot force windows to use another IRQ. To get around this you disable IRQ 9 in the bios. In order to change IRQs for your network card, you will need to carry out the following steps below: - Go into the bios (press del to enter setup or whatever key quoted on screen)now go to the PCI section and set IRQ 9 to "Legacy ISA" Also ensure that "pnp aware os" is set to yes and save and exit (usually F10). - You will now need to go into SAFE mode(press F8 during boot) and select option 3. "Safe mode" will be displayed around the four corners of the desktop. Go to Control Panel > System > Device Manager > Network adapters and remove the 10/100 Network card. - Go into My Computer > C drive > C:\windows\inf and delete the filename netrt.inf & netrtf.inf then go into "other" directory. Now remove the file that is called "RealtekNETRTS5.INF" - Now restart your computer and reinstall the network card. |